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The report concluded that this was "an unacceptable shortcoming" considering Ashley Madison's high-profile as an adult dating site trading in sensitive information.
Have an affair," was hacked in July 2015 by a group calling itself The Impact Team.
Now, the Canadian company behind Ashley Madison, Avid Life Media (ALM), has been the subject of a scathing report from the Privacy Commissioner of Canada and the Australian Privacy Commissioner, criticising ALM's actions following the massive data breach.
(In July this year, ALM rebranded as Ruby, though the report refers to the company by its previous name).
The Privacy Commissioners also slammed ALM for its practice of retaining customer information, even after users had deleted or deactivated their accounts, some having paid for the privilege of doing so.
"Though ALM had some security safeguards in place, those safeguards appeared to have been adopted without due consideration of the risks faced," the report found.